OWNERS & TRAINERS
Running Your Horse at Bath Racecourse
- Owners & Trainers Bar, with a plasma screen for all the days racing action
- Complimentary tea, coffee and pastry on arrival
- Complimentary memento and video of the race for all winning Owners
- A glass of champagne for winning connections after the race
- Up to date going and weather reports at www.bath-racecourse.co.uk
- Complimentary photograph to the Winning Owner
Northern Racing is committed to providing a premier level of customer service to Owners & Trainers.
Race Planning
Day to day, we aim to provide competitive racing, reflecting the needs of the majority of Owners, Trainers and the horse population. We support this by staging 'feature' days, with attractive levels of prize money and higher rated races.
We keep entry stakes as low as possible.
The Going
Trainers receive going reports at entry and declaration stages by telephone, fax, e-mail and text message. All racecourse office staff are briefed on the current going.
A continual programme of capital investment and modern equipment purchase ensures the best possible racing surface for horses.
The Customer Experience
Owners and Trainers receive a warm and courteous welcome, with complimentary Racecard, refreshments and pastries on arrival and a Racecourse Information Sheet provided from the Owners and Trainers host.
Six complimentary badges are given to single Ownerships and up to eight badges for partnerships or syndicates. Additional badges are available for £10.
Stable staff canteens are clean, well-equipped, offer affordable catering, and SIS pictures.
Owners & Trainers Bar
Every Northern Racing course has a dedicated and clearly signposted Owners & Trainers Bar where a designated racecourse representative looks after the needs of Owners and Trainers.
A complimentary tea or coffee is provided on arrival.
Each bar is of good size and well furnished, offers a range of refreshments, and has a large plasma screen for viewing races and a Tote facility.
The racing colours of Owners with regular runners at the course are displayed.
The Racing
Where available a viewing box will be provided for owners with runners which the hostess will advise of on the day.
Winning Owners are presented with a digital photograph of their horse, taken on the day, and are taken for a celebratory drink.
Owners can purchase race DVDs.
Equine Care
Northern Racing is committed to the care of the horse. As a minimum, each course has:
- Clear signage for horse movements;
- A post-race endoscope facility;
- A post-race horse monitor - to spot signs of distress or injury & to action remedial steps;
- Treatment boxes furnished to a high standard;
- A quality panel of veterinary surgeons and back-up team.
Northern Racing is committed to providing a premier level of customer service to Owners and Trainers.
Where a racecourse is, for any reason, unable to fulfil any part of the Policy, it will make this clear in the Raceday Information Sheet - available at the Owners & Trainers entrance.
We welcome your feedback! Please write to the General Manager at Bath Racecourse Lansdown, Bath, BA1 9BU with your comments and thoughts.
Owners and Trainers Badge Policy
| Owners | |
|---|---|
| Horse in Single Ownership | 6 Badges & Racecards |
| Horses Owned by a Partnership | 6 Badges & Racecards |
| Extended Partnership of 5 or more Owners | 8 Badges & Racecards |
| ROA Scheme Members | 1 Badge & Racecard |
| Additional Badges |
Concessionary rate of £10 each |
| Trainers & Miscellaneous | |
|---|---|
| NTF Trainer, Assistant or Spouse of NTF Trainer | Entry on production of metal badge, complimentary Racecard |
| Non NTF Trainer, Assistant or Spouse of Non NTF Trainer | 1 Badge & 1 Racecard |
| Permit Holder Trainer (only valid with Runner at Meeting) |
1 Badge & 1 Racecard |
| RCA | 1 Badge & Racecard |
| TBA Breeders with Runner at the meeting |
2 Badges & 2 Racecards |
